XT Moving
FAQ
What does XT stand for?
XT stands for eXpress Transportation and represents the company’s dedication to providing fast and efficient moving services to its customers.
Does XT have license and insurance?
Yes, XT Long Distance Movers team obtained all required licenses and permits to move within the state and in the interstate commerce.
What type of insurance XT uses when moving my belongings?
We do provide three options when it comes to insurance. Please contact the company to find out more.
Do you guys move within the same town?
Yes, you can count on us whether you are moving within the same building or across the country.
Do you guys move to Canada?
We only move within the US mainland.
Can XT pack my belongings?
Sure, XT Long Distance Movers provides variety of services which includes packing services.
Which kind of truck do you guys use when you move local?
Usually, we use box trucks for the local moves.
Which kind of truck do you guys use for the long-distance moves?
We use different trucks to move long-distance depending on the type of the move. We do have ability to use small vans, box trucks, semi-trucks, and trailers.
Does XT own any fleet?
Yes, XT Long Distance Movers has variety type of trucks in the fleet.
Will you guys provide me my own (not shared) truck?
Yes, we have 2 options to move long distance. First one, we load your belongings in one truck and deliver it without even opening it to the destination address (dedicated truck). The second option, we can provide you with the option to share the truck with another client(s). The second option is more affordable to the clients. You can request to get both quotes.
Will you disassemble & assemble the furniture?
Yes, we do dissemble the furniture. However, we only assemble whatever our movers disassembled at the first place. Please contact the company if you want us to provide additional assembly services.
Does XT move the plants?
Yes, we can move certain amount of plants. Please discuss it with the sales representative to obtain additional details.
What type of estimate I can expect?
We can either do in-person or virtual estimates, but we mostly prefer to do onsite (in-person) estimate because it’s the most accurate.
What’s the best time to move?
You are able to choose any date you want as long as we do have availability, then no problem!
What’s the best way to contact the company?
You can contact us via phone or email. Whichever you prefer.
How soon we get our quote after submitting the form on the website?
You will get your ballpark estimate within 24 hours. Then, we will schedule the appointment to get the final numbers and details for your move.
Do you guys provide moving boxes and other materials?
Yes, most of the final quotes already has materials on it but if you get the quote without the materials included then you can purchase it from us.
What form of payment XT accept?
We only accept credit & debit cards, and cash.
Do you guys wrap the mattresses?
Yes, we wrap the mattresses.
19. Do you guys pack the TVs?
Yes, we do pack the TVs. Please note that you should able to show us that the TV is working and scratch free, otherwise we might decline to insure the TV.
Can the team remove the TV or the mount from the wall?
Yes, we can take down the TVs, the TV mounts from the walls. Also, we can take down large art objects, mirrors.However, we don’t reinstall them at the destination address.
Will you disconnect the washer & dryer?
Yes, we can disconnect some of the basic appliances. Also, we can take down large art objects, mirrors, TVs down the wall. However, we don’t reinstall them at the destination address.
Will the movers take a lunch a break?
It depends on the move whether it’s a few hours job or a long hours job. The foreman guy will inform you regarding the lunch break.
Can XT move hazardous or pressurized materials?
No, we cannot move any hazardous, flammable, or pressurized materials.
Are the gratuities included in the rate?
No, the gratitudes are not included in the rate but you are welcome to give the movers any amount you want on the day of the move. The gratuities paid through card 100% will be distributed fairly among the team members.